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Monday, June 27, 2011

Shell Game

Yesterday morning, my brother and I were passing through Edmonton on our way to Saskatoon after spending the night in nearby Stoney Plain. We needed to buy some gas. He's also particular about what gas goes in his truck. So, we fired up his truck's trusty GPS, browsed the nearby gas stations and asked for directions to the Chevron. It directed us there fine, except that it was a Commercial Cardlock only so it was of no use to us. And, apparently, the nearest Chevron was over 200 km away. I guess they never expanded much into Alberta.

So, on to his second choice—Shell. Nicely enough, it indicated that the nearest Shell gas station was very close. We should have been able to see it from where we were. I was suspicious since I couldn't see one, but we followed the directions anyway and found some offices. There were large tanks outside so it might have been a gas company's office, but it wasn't anywhere we could buy gas.

On to the next closest Shell listed in the GPS. We saw what looked like at one point was a gas station, but it had closed down some time ago.

Oh well, maybe third time's the charm. We followed the directions perfectly and ended up in the middle of an old residential area. One of those ones where all the houses are at least 50 years old and it was obvious there had never been a gas station there, nor was there likely to ever be one. How puzzling.

When browsing the gas station list once again, my brother noticed a listing labeled “Select.” That happens to be the name of the convenience store inside Shell stations so we decided to give that a try. Sure enough, it finally directed us to an actual, real life Shell. We filled up his massive 120L tank and continued our trip.

A few hours later, while approaching Lloydminster, we decided it would be prudent to top up the tank so we wouldn't need to fill up at all in Saskatchewan where gas is more expensive than in Alberta. We really didn't need to use the GPS since all the gas stations are right along the highway, but we decided to try it just for the fun of it. Still no Chevrons listed, but we asked for directions to the Shell. Well we found the Shell easily enough, but the GPS was indicating it was still another block or two ahead. And when we got to the place where it said it was, there was a small office tower.

We figured it must have been Shell's problem, since the only time the GPS steered us wrong was searching for Shell gas stations. Someone could excuse one listing being incorrect, particularly the one where it was obvious it was a Shell at some point, but every single one we checked??? Not good. I think whoever's job at the company involved passing data along to the GPS manufacturers might need to consider a change in occupations...

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